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Hire Top-Tier Customer Service Professionals Across Europe | Moving2Europe.eu

Global Recruitment for Call Center Agents, Support Representatives, Helpdesk Staff & Customer Success Teams

As digital transformation reshapes business operations, companies across Europe are prioritizing high-quality customer support to retain clients, boost satisfaction, and enhance brand reputation. Whether you're running a multilingual call center in Germany or scaling customer operations in France, the demand for skilled communicators is constant.

At Moving2Europe.eu, we specialize in sourcing customer service professionals from around the world—individuals who understand empathy, efficiency, and technology-driven customer engagement.

Why Choose Moving2Europe.eu for Customer Service Recruitment?

  • 16+ years of global recruitment experience in customer operations
  • Access to multilingual, culturally-aware support talent
  • Staff experienced with CRMs, ticketing platforms, live chat, email, and phone support
  • Candidates trained for inbound, outbound, technical, and escalation support
  • Full relocation, visa, and onboarding support for international hires

Roles We Help You Fill

We recruit for a full range of customer support and contact center roles:

  • Customer Service Representatives (CSR)
  • Call Center Agents (Inbound/Outbound)
  • Technical Support Specialists
  • Customer Success Executives
  • Helpdesk and IT Support Staff
  • Email and Live Chat Agents
  • Team Leaders and Supervisors
  • CRM and Call Quality Analysts
  • Escalation Managers
  • Service Desk Coordinators

Employers We Support

We provide staffing solutions to:

  • BPO and Call Center Operations
  • E-commerce and Retail Brands
  • SaaS and Technology Companies
  • Hospitality, Travel, and Airlines
  • Telecom and Utilities Providers
  • Insurance, Finance, and Banking
  • Healthcare and Public Services

Global Talent Pool with European Service Focus

We source customer service professionals from regions known for service excellence:

  • EU Nationals –
    •  Poland, Hungary, Romania – Trained in EU compliance, multilingual support, and remote work protocols
  • South Asia:
    • India, Nepal, Sri Lanka – Experienced voice/non-voice support staff fluent in English and CRM software
  • Southeast Asia:
    • Philippines, Vietnam, Indonesia – Highly-rated for communication skills, empathy, and customer retention
  • Sub-Saharan Africa:
    • Ghana, Kenya, Nigeria – Multilingual agents with excellent English and French proficiency
  • North Africa:
    • Egypt, Tunisia, Morocco – Support specialists familiar with European customer expectations and software
  • Eastern Europe & Balkans:
    • Ukraine, Moldova, Georgia – Reliable remote agents with strong customer focus and language flexibility
  • Gulf Region & Third-Country Nationals –
    • Support staff with cross-industry experience and international service standards
  • Latin America:
    • Brazil, Colombia, Dominican Republic, Cuba – Customer-oriented professionals with fluency in English, Spanish, and Portuguese

What Makes Our Customer Service Candidates Stand Out?

  • Multilingual Support: Fluent in English, French, German, Dutch, Spanish, and more
  • Tech-Savvy: Proficient in tools like Zendesk, Salesforce, Freshdesk, HubSpot, LiveChat
  • Soft Skill Training: Empathy, patience, problem-solving, and conflict resolution
  • Customer-Centric: Focused on satisfaction, retention, and first-contact resolution
  • Flexible Hiring Models: Remote, hybrid, on-site, part-time, or full-time availability

Our Customer Service Recruitment Process

  1. Understand your support structure, CRM platforms, and service goals
  2. Identify talent by language, technical skill, and experience tier
  3. Evaluate through live roleplays, communication tests, and behavioral screening
  4. Manage visas, contracts, onboarding, and local compliance
  5. Support post-hiring performance tracking and scaling

Build Your Customer Experience Team with Global Talent

At Moving2Europe.eu, we help you deliver service that stands out. Whether you need 10 remote chat agents or a multilingual helpdesk team, we connect you with support professionals who care as much about your customers as you do.

Looking to hire skilled blue and white-collar workers globally? Register as an employer and our team will connect with you shortly. Register Now

Frequently Asked Questions (FAQs)

1. What types of customer service roles do you recruit?

We recruit call center agents, support reps, helpdesk staff, team leads, and escalation specialists.

2. Do you offer multilingual support staff?

Yes. We recruit professionals fluent in English, German, French, Dutch, Spanish, and more.

3. Can you support both inbound and outbound campaigns?

Absolutely. We provide staff trained in both voice and non-voice processes.

4. Do you recruit remote customer service teams?

Yes. We help build on-site, hybrid, and fully remote support operations.

5. Are your candidates trained in CRM tools?

Yes. They’re familiar with Salesforce, Zendesk, Freshdesk, and other major platforms.

6. How long does it take to onboard customer service talent?

Typically 2–4 weeks, depending on your requirements and visa needs.

7. Do you provide staff for e-commerce support?

Yes. We support retail, SaaS, travel, healthcare, telecom, and more.

8. What languages can your candidates support?

English, French, Spanish, Portuguese, German, Dutch, and others depending on region.

9. Do you assist with customer success or retention-focused roles?

Yes. We recruit for customer success executives and client account managers.

10. How do we get started?

Just Register Now, and our recruitment team will assist you right away.

Looking for inspiration

Global clients share how M2S Group helped them secure careers, work permits, and visas in Europe...

Felicity Adu

I am thrilled to share my outstanding experience with www.MovingEurope.eu, powered by M2S Group. As Felicity Adu from Ghana, I initially found the visa application process daunting, but their unparalleled assistance transformed it into a seamless and stress-free journey.

Sahedur Rahman

I want to express my heartfelt gratitude to M2S GROUP for helping me begin my journey with them in 2021. At the time, I only had a dream of pursuing international education. Having come from Bangladesh and worked in Kuwait, I aspired to travel and explore new countries, and I ultimately chose Poland as my study destination.

Lumana Feti Michel

I want to thank M2S GROUP for helping me start my adventure with them in 2023 when my only thought was pursuing international education. I would like to thank the M2S GROUP team for guiding me through the process and responding to my questions about my study program because it was a valuable experience working with M2S GROUP.

View all testimonials
Why Choose M2S Group?

At M2S Group, we aim to help you become a true global citizen by providing exceptional support in your international career and immigration journey.

Read More
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Experts Since 2014
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We connect institutions, employers, students, job seekers, and recruitment partners worldwide.

Employer

Employer

Are you recruiting skilled workers from the CIS, African, Asian regions, or other EU countries to work in Poland, Hungary, Lithuania, Slovakia, Estonia, Germany, and other EU nations? Partner with Moving2Europe.eu for efficient and reliable recruitment solutions.

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Job seekers

Are you looking to work in Poland, Hungary, Lithuania, Slovakia, Estonia, Germany, or other EU countries? Could you let Moving2Europe. Can you connect with top employers and help with recruitment?

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Recruitment Agency

Do you recruit prospective students and workers eager to study or work in Poland, Hungary, Lithuania, Slovakia, Estonia, Germany, or other EU countries? Join Moving2Europe.eu as a trusted Recruitment Partner and grow your network globally.

Register as a Recruitment Partner

Do you have any questions? 

We are here to help you explore opportunities to work and live in Europe. Our experts are ready to assist you with questions about job searching, obtaining a visa, recognising qualifications, and learning a European language. To learn more about contacting us, please click on one of the icons in the bar below.

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